Archive for the ‘Managed Hosting And Services’ Category

I have been a 100TB/SupremeSupport customer for almost two years now and the service has been absolutely horrible the past year. All tickets take over 1-2 hours minimum no matter what priority it was sent in as. I have had critical tickets go unanswered for over an hour and a half while their homepage still [...]

CrocServe, a free No Ads cPanel web hosting company, has been known to rip people off. I’ve used Richard’s past hosts, such as SharkServe and a few others and they all do the same thing. Richard builds up the customers, then forces ads on the clients’ websites and then, to top it all off, starts [...]

Hello i need your experience and knowledge about what exactly Server Management company do . we want to start our "server management" company and need your help on how other work on main decision like : work and ask money per hour or … how much $ is fair and … i need information like [...]

Today I asked to wiredtree support about upgrading the WHM/CPanel version to 11.32 and they responded that it would void the managed support service. Why? For more information click here.

I am looking for a server management company to manage a new server. No end-user support. Just me & my sites. I did a thorough search and the few companies that stood out are those that are recommended as much as hot dogs being sold down the block. You can easily guess those companies. Hehe! [...]

Has anyone here used or is using Supportex.net? I’m very interested in their services, but I need to do my due diligence. They only have one review, which is positive, but I still need to investigate. Please specify when you used them and it would be helpful if you told me what they did. For [...]

How is your experience with 3rd party server management services (like Platinum Server Management, SeeksAdmin, etc)? Do they really pro-actively monitor your servers or do you often find the problem yourself first then report to them? For more information click here.

I’m writing a SLA agreement for an online service I’m offering to a business client. Should I be limiting our availability by stating best effort basis or should I put a cap to total users that uses the service? For more information click here.

Hi there, Does anyone knows their emergency support telephone number? Thanks! For more information click here.

Hi everyone, If I were to get a unmanaged dedicated server and would like to get a proactive server management with a budget at least $100, which service do any of you recommend. Proactive support preferred. I’ve contacted Steve from Rack911, the pricing is around $150. What’s the standard pricing for these kind of service. [...]


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